Defense companies warn thousands of layoffs imminent. Microsoft expected to layoff additional employees on monday. Aspect was founded under the name aspect communications in 1973, when its solution powered the first call center flight booking system with an intelligent automatic call distributor. The aspect software user group association asuga is an independent, free organization that brings people together to share information and ideas on both aspect. Issue and problem identification april 3, 2016 according to bouws article 20, she discusses the issues of improper managing and administration in the event of a company layoff. Aspect software announces aspect via workforce management. Aspect software customer references have an aggregate content usefulness score of 4. Layoffs increased in indian startups due to covid19. One important aspect of improving the workplace environment that is often overlooked is office design. Aspect software cuts staff boston business journal.
Aspect software emerges from court restructuring process, deleveraging its balance sheet, reducing longterm debt by 40%. Aspect communications aspt which provides customer relations software, was down. Aspect has offices in africa, asia, oceania, europe, north america, and south america. Aspect was founded under the name aspect communications in 1973, when its solution powered the first call center. Aspect software files for bankruptcy reorganization orlando. Please sign upsign in here in order to add this article to.
I worked at aspect software fulltime for more than 10 years. Microsoft layoffs impact us employees, sales and product teams. Shamelessly rewriting the history of nokia to embellish massive microsoft layoffs. In 2015, aspect acquired linguasys to add natural language. The sector, especially startups, is likely to see more layoffs if the virus outbreak contines to cause havoc.
Aspect software announces aspect via workforce management, saas version of aspects awardwinning wfm solution issued by fleishman hillard. Aspect software, a provider of customer interaction management, workforce optimization, backoffice, and cloud solutions, yesterday launched aspect workforce optimization 8. By wyoming employment law letter aug 9, 20 hr hero line. Mar 14, 2014 aspect software releases workforce optimization 8. In my opinion is that aspect is still recovering from the issues brought on them by the executive staff pre2011. Cons a flagship product that doesnt work at isnt what the customer wants a very arrogant view of themselves in the marketplace with an unrealistic pricing model an oldschool management team that continues to claim they want to make changes but refuses to then implement any. The fourth quarter 20 estimated results are preliminary and subject to completion of aspect softwares closing process and the customary audit by its external auditors. Vb profiles is the definitive source of curated information on millions of companies, people and industries.
Microsoft layoffs impact us employees, sales and product teams by brad sams in main intermediate we noticed you are not a member yet. Writing a termination letter can be a daunting task, knowing that much can rise or fall on what the letter says. Still unsure of the direction the organization wants to go towards. Aspect software, formed from the merger of aspect communications and concerto software in september 2005, focuses solely on the contact center industry. More microsoft layoffs as the company tries to turn gnulinux into its own proprietary platform. Aspect software introduces call design into its north american channel partner program, bolstering workforce optimization and back office. Microsoft expected to layoff additional employees on. Research past and current employee comments and feedback on the company and its future. Financial issues, lots of layoffs, strategies change on really short cycles. The people i work with are great, always a pleasure to interact with fellow employees. Aspect has new owner and updated ccaas plan no jitter. Forbes takes privacy seriously and is committed to transparency. Vista and bain capital partners subsequently completed a merger of superion, tritech, and the public sector and healthcare businesses of aptean in august 2018 to form one company officially operating under the name centralsquare technologies. Aspect software, a leading provider of fullyintegrated customer interaction management, workforce optimization, backoffice and awardwinning cloud.
Pst with additional information provided by a current microsoft contractor and at 10. Pretty good people work there, decent working conditions. Defense companies warn thousands of layoffs imminent due to shutdown. Why microsofts layoff is much more sweeping than the. The 2,000employee company with offices in chelmsford, mass. Unfortunately, due to some questionable policy and finance decisions in addition to a high turnover in upper management and ceo positions, the company is now in an unstable financial position which has resulted in multiple recent refinancing including chapter 11, which. Mar 29, 2020 layoffs raised in indian startups for last week. Do you have any tips for others interviewing with this company. Jan 20, 2017 microsoft expected to layoff additional employees on monday earlier today, i received a tip from a trustworthy source that stated microsoft was expected to announce layoffs on monday. It has great freedom to implement good ideas and everyone is very friendly. Micromanagement is done when not required many internal politics between many managers and scrummasters too many layoffs, i have seen 14 lay offs in 10 years. Aspect had a great many very talented employees that have been laid off. You get to learn only aspect proprietary software not industry standard. Aspect software launches via workforce management itonline.
The company provides call center software and equipment for customer service, collections, and sales and telemarketing for inhouse and outsourced contact centers. I was part of an acquisition by aspect with their pivot to the cloud strategy. Oct 04, 20 forbes takes privacy seriously and is committed to transparency. New enhancements to workforce management, quality management and performance management offerings. Landing a job after a long layoff engineerjobs magazine. Financially they struggled to undo the past, and process wise had challenges working toward a future cloud stack. Why microsofts layoff is much more sweeping than the 18,000 cuts. To find your companys layoff discussion board please use the search tool. Aspect workforce management is an employee management solution for midsize to high volume call centers that can be deployed onpremise or hosted in the cloud. Additionally, aspect software has registered 43 trademarks with the most popular class being scientific and electric apparatus and instruments. Zomato will layoff around 500 employees, according to. Company went like bankcrupt and then sold to another company. I worked at aspect software fulltime for more than a year. All content is posted anonymously by employees working at aspect software.
Communitycreated profile of aspect software in phoenix, az including executive profiles, news and insights, videos and contact information. The company offers protocolbased voice over, automatic call distribution, predictive dialing, voice portal, internet contact, workflow management, and mulitchannel recording solutions. Aspect is on a mission to simplify and improve customer engagement. What dont you like about working at aspect software. For credit ratings that are derived exclusively from an existing credit rating of a program, series, categoryclass of debt, support provider or primary rated entity, or that replace a previously assigned provisional rating at the same rating level, moodys publishes a rating announcement on that series, categoryclass of debt or program as a whole, on the support provider or primary rated.
Aspect software has announced aspect via wfm, the cloudbased version of aspects marketleading workforce management solution. See what employees say its like to work at aspect software. Finding a job is competitive, steele concludes, especially if youre burdened with employment gaps after a long layoff. Aspect software reports fourth quarter preliminary results. Our largeenterprise contact center software is used by millions of agents every year and supports billions of consumer. Aspect software customer, red roof inn, wins bronze stevie.
Microsoft staff are said to have been informed already that the major layoff will actually happen and that the company is already preparing to implement the massive layoff, totalling to around. The 2,000employee customerservice and telemarketing software company with offices in chelmsford, mass. How to write a strong termination letter hr daily advisor. Vista equity partners fund vi acquired superion in february 2017. I have been working at aspect software fulltime for more than 5 years. In general, aspect has been a very positive work experience with excellent products and people who are talented and dedicated. Company bankruptcy information for aspect software, inc. Connect with aspect software aspect software is a call center management.
The intellectual property of aspect software includes 28 registered patents primarily in the electric communication technique category. Microsoft expected to layoff additional employees on monday earlier today, i received a tip from a trustworthy source that stated microsoft was expected to announce layoffs on monday. Company aspect software news, employees and funding. Feb 20, 2014 the fourth quarter 20 estimated results are preliminary and subject to completion of aspect softwares closing process and the customary audit by its external auditors. With a bankruptcy filing, costcutting measures involving moving to eversmaller offices, and being acquired by a private equity firm, there was always a sense that despite our best work and efforts, the company may not be around much longer.
The platform enables users to forecast staffing requirements across multiple company facets including customerfacing inbound resources as well as outbound and back office resources. Toast reduced the size of its staff by 50% through layoffs and furloughs. Restaurant management platform toast cuts 50% of staff techcrunch. Unfortunately, due to some questionable policy and finance decisions in addition to a high turnover in upper management and ceo positions. Downsizing related discussion, postings, questions and answers. Choose business it software and services with confidence. Contact center solutions for large call centers aspect. Aspect software announces aspect eqtm workforce optimisation 8.
Aspect via, the companys customer engagement centre cec and the backbone of aspects cloud portfolio, is a complete set of customer service capabilities, with customisable engagement experiences that create timely and tailored browserbased interactions. If you are not viewing this document online, go to. We are glad to hear that the solution has helped you to manage your agent schedules against the needs of your call center. Jul 15, 20 finding a job is competitive, steele concludes, especially if youre burdened with employment gaps after a long layoff. Aspect workforce management software is a tool incorporated within the aspect workforce optimization suite. The biggest pro to any aspect software is their dedicated customer support who are always helpful, polite and more often than not go above and beyond. The trick is to generate a positive signal that stands out from the rest of the pack. Feb 07, 20 aspect software has cut some of its staff.
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